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Caitilin O'Horo is an experienced animal care professional currently serving as a Volunteer Zookeeper in the Ponds & Carnivores department at Wildlife World Zoo and Aquarium since January 2021. With a background as a Foster Parent at the Arizona Humane Society, Caitilin specializes in the rehabilitation of behaviorally challenging animals. Previous roles include Volunteer Hoofstock Zoo Keeper and a Customer Service Representative at David's Bridal Collections, where effective communication and customer satisfaction were prioritized. Caitilin has a military background with Air Force Special Operations Command (AFSOC) as a SOF Full Motion Video Analyst and Remotely Piloted Aircraft Sensor Operator, contributing to U.S. Special Operations Command objectives. Educational qualifications include a Bachelor’s degree in Biology and Ecology with a focus on Wildlife Biology from Arizona State University, as well as an Associate's degree in Veterinary/Animal Health Technology from Pima Medical Institute and an Associate's Degree in Intelligence Studies from the Community College of the Air Force.