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Brian Palmer is a seasoned professional with extensive experience in operations management and product management, currently serving as a Product Manager and Lead Policy Writer at Arivo since October 2018. Brian has a strong track record of drafting comprehensive policy manuals and collaborating with departments to enhance operational efficiency. Previous roles include Operations Manager at The Leonardo, where responsibilities included overseeing daily museum operations and coordinating public programs, and Service Delivery Manager at Bask Technology, Inc., focusing on post-sales support. Brian's career also includes significant experience in loss prevention at Genesco and retail management at Journeys, demonstrating a consistent commitment to improving performance and team accountability. Brian holds a Bachelor's degree in Business, Management, Marketing, and Related Support Services from Utah Valley University, along with an Associate of Science in Criminal Justice and Corrections.