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Zoriana Yurochko is a Senior Product Ops Manager at Arival Bank, with experience leading product development for internal back-office tooling utilized by PayOps, CustOps, and Compliance teams. Prior to this role, Zoriana worked at Simple Finance, where responsibilities included collaborating with various teams to automate processes, acting as a subject matter expert, resolving customer escalations, and mentoring new team members. Zoriana's accomplishments include receiving employee of the month recognition for developing a semi-automated account closure process that saved significant work hours and revising standard operating procedures to enhance workflow efficiency. Zoriana holds a BS in Business Management, with a minor in Accounting from Brooklyn College, and also has an educational background from Lviv Polytechnic National University.