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Mark P. has a diverse work experience in customer success, business development, and management roles in various fintech and technology companies. Mark has a strong background in customer support, successfully managing and optimizing customer experiences. Mark has expertise in building relationships with clients, providing white-glove service, and navigating change. Additionally, they have experience in sales, partnerships, and campaign optimization. Their technical skills include using ticketing processing systems like Zendesk and generating reports and statistics. Throughout their career, Mark has consistently achieved growth and customer satisfaction.

Mark P. holds a Bachelor of Science (BS) degree in Business Administration from San Jose State University. In 2022-2023, Mark is pursuing a Full Stack Coding degree from UC Berkeley Extension with a focus on Rest API, React, Python, MySql, Javascript, MongoDB, Express, Node, HTML/CSS. Additionally, Mark has obtained certifications in "Programming Foundations: APIs and Web Services" from LinkedIn and "Freelance : Growth Advisor and Consultant for several Blockchain companies" from Crypto.