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Jason Smith has a diverse work experience in various roles. From 2016, they worked as an Infrastructure Engineer 1 at ARI Network Services, Inc. Previously, from 2012 to 2016, they served as an Office Manager at Thompson Family Dentistry / Upperman Family Dental, where they handled IT support, office protocols, scheduling, insurance claims, and human resources. Additionally, they provided IT support, presented cases to patients, and assisted with payment options. Prior to that, from 2010 to 2012, Jason worked as an Internet Support Associate at Averitt Express, solving customer issues with website accessibility and implementing web services. Jason also worked as a Customer Service / Appointment Associate, providing shipment details and scheduling delivery appointments. During their time at Averitt Express, they documented and resolved customer problems and contributed to improving website and web services.

Jason Smith attended Upperman High School and graduated with a High School degree. Following that, they pursued a Bachelor's Degree in Marketing at Tennessee Technological University from 2002 to 2006. Afterward, they furthered their education at the same institution, acquiring another Bachelor's Degree in Management Information Systems from 2009 to 2011.