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Craig Heintzman has worked in various roles since 2003. Craig began their career as Co-Manager of DC Enterprises in 2003, then moved on to become a Marketing and Business Development Research Coordinator for Energy Advantage in 2006. In 2007, they were an Analyst for TriColour Venture Fund and in 2008 they worked as a Research Assistant for the Massachusetts Institute of Technology (MIT). From 2009 to 2011, they were a Development Associate for the World Wide Web Foundation and an Adviser for Savino. Finally, in 2013, they became the Co-Founder and CEO of Arifu, a digital learning companion and content marketplace.

Craig Heintzman graduated from Queen's University in 2007 with a B.Comm (Hons) and a BA in Philosophy (Gen).