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Brian Tichy is an experienced support specialist currently employed at Aries Industries, Inc. since January 2019, where responsibilities include building customer knowledge through product demonstrations and training initiatives. Previously, Tichy worked as a service technician at ProKASRO USA and served as service manager at Dawson Infrastructure Solutions, where Tichy played a key role in team management and training. Earlier experience includes working as an equipment trainer at CUES Inc., focusing on customer education and technical support, as well as serving as a pipeline rehabilitation specialist at Western Slope Utilities. Tichy's diverse skill set in equipment handling, troubleshooting, and customer service is well-established through various roles in the industry.