Alanna Bennett has extensive experience in customer service and project management, currently serving as a Leidos Project Manager at Argo Contact Centers since March 2014, where technical support is provided to users of the Federal Motor Carrier Safety Administration. Alanna leads a team dedicated to enhancing performance and generating innovative solutions. Prior experience includes working as a Chargeback & Fraud Analyst, monitoring merchant accounts and analyzing dispute trends to mitigate chargebacks. Alanna began their career at Argo Contact Centers as a Customer Service Representative from March 2011 to March 2013, resolving customer complaints across various communication channels. Alanna holds a degree in Medical Assisting from Kaplan University and a General diploma from Edward Little High School.
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