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Anastasiia V. is a seasoned customer support and project management professional with extensive experience in diverse roles. Currently serving as Customer Support Manager at Argent since March 2024, Anastasiia previously held positions such as Customer Support Specialist. With a strong background in customer support, Anastasiia worked as an L2 Customer Support Architect at Kayako, where responsibilities included managing real-time communications and leading projects in feature requests and product migrations. Prior roles at OnwardClick Ad Network and XML Exchange involved managing the CPC platform and overseeing advertising operations, as well as leading business analysis for an in-house advertising engine. Anastasiia also has project management experience at Zfort Group, where multiple web and mobile projects were supervised, and earlier roles included Junior Project Manager at JustCoded and Customer Support Lead at Global Virtual Opportunities. Educational qualifications include a Bachelor's degree in Business Administration and Management from V. N. Karazin Kharkiv National University.