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Carlos L. has diverse experience in customer service and account management across various industries. At Web.com, Carlos served as an Account Manager for Renovations Experts, focusing on driving revenue through customer outreach. Prior to that, Carlos worked at Northgate Arinso as an HRM Customer Service & Problem Resolution Representative for the pharmaceutical company Abbvie, supporting HR functions within the Workday system. Carlos began a career in customer service at Ordertaking.com, assisting clients in insurance, medical, and retail sectors, and further honed skills at Convergys, handling inquiries for major financial institutions. Additionally, Carlos offered language interpretation and translation services as a 1099 contractor for various agencies, utilizing fluency in Spanish and Portuguese. Carlos holds a diploma in Mainframe Computer Operations from Computer Learning Center in Springfield, VA.