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Kristen McCormack is an experienced Learning Experience Designer and Instructional Designer currently employed at Ardent since April 2019. Prior to this role, Kristen held positions as an Instructional Designer at Community Health Systems and as an Instructional Writer at CGS Administrators, LLC, where responsibilities included designing training curriculum and developing instructional materials related to Medicare contracts. Kristen's background also includes roles in customer service and appeals analysis, as well as experience in administrative support and copywriting across various companies. Kristen holds a B.A. in Communication & Information Sciences from The University of Alabama and an M.S. in Communication from Mississippi College.