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Chris Schultz is a seasoned professional with extensive experience in technical support and production management. Currently serving as Customer Care Manager at Arcules since February 2022, Chris oversees the Customer Care Technical Support Team, manages technical escalations, and contributes to the development of customer onboarding processes. Prior to this, Chris held the role of Senior Director of Production at Monkey Paw Entertainment, Inc., managing audio/video equipment for conventions and collaborating with various departments for event coordination. Previous positions include Manager of Technical Support at enChoice®, where Chris maintained high customer satisfaction ratings and managed support environments, and Technical Support Analyst at Noble Systems, focusing on hardware and software troubleshooting. Education includes a B.A. in Music Education from Phoenix College and ongoing studies for a B.S. in Christian Counseling for Chemical Addictions at Grand Canyon University.