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Thierry Madkaud is a seasoned technology professional with extensive experience in DevOps, Change Management, and Software Engineering. Currently serving as the Director of Sales Engineering at Arctiq, Thierry designs DevOps strategies and conducts maturity assessments for North American enterprises and government organizations. As the founder of Rhumer and a former Sales Engineer at Arctiq, responsibilities included advising on DevOps and DevSecOps practices to enhance software development lifecycle efficiency. Prior roles include Change Manager and Site Reliability Engineer at Banque Nationale, where Thierry led transformation initiatives, and Cloud/DevOps Engineer at CANAL+. Thierry holds a Master of Science in Information Technology and a Bachelor of Science in Information Technology from SUPINFO.