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Julija Martynenko is an experienced professional currently serving as the Secretary of the Labor Council at Arctic Adventures, where responsibilities include managing labor council documentation and communicating meeting details to council members. Previously, Julija held various roles in customer service, including Team Leader and Customer Care Team Lead, focusing on daily operations, performance analysis, and resource management. Experience also includes positions as a Customer Care Specialist at BMI Group and a Customer Service Agent at Transcom, where Julija emphasized training new staff and ensuring quality in service delivery through ongoing education and procedural updates.