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Zoe Chen is a Technical Developer Lead - Manufacturing at Arc'teryx Equipment since February 2021, where responsibilities include building and mentoring a team of Engineering Technicians and enhancing the New Product Introduction (NPI) process. Previously, Zoe held roles as Quality New Product Introduction Lead and Quality Control Inspector, focusing on quality processes and inspections across various product lines. Prior experience includes owning Twenty Mountains Boutique, dedicated to sustainable fashion, and working as a Designer for Twine Fair Trade Company, a Product Manager at Sunflower Art Jewelry, a Designer/Product Developer at P.P. Creative Life Co., Ltd., and a Visual Merchandiser at KID'S WILL CO., LTD. Zoe holds a Master of Arts in Fiber, Textile and Weaving Arts from the University of the Arts London and a Bachelor's degree in Fashion/Apparel Design from Shih Chien University.