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Poojal Sharma has worked as a Salesforce Developer at Arcsona since April 2021. Prior to that, they worked at Tata Consultancy Services as an Information Technology Analyst from November 2015 to April 2021.

Poojal Sharma completed their Bachelor of Engineering (B.E.) degree in Information Technology at Rungta College of Engineering and Technology, Bhilai from 2011 to 2015. In addition to their formal education, they obtained several certifications in Salesforce. Poojal became a Salesforce Certified Administrator (SCA) in December 2019, a Salesforce Certified Platform Developer I in May 2021, and a Salesforce Certified Omnistudio Developer in June 2021.