Chris’s goal is to never settle for satisfactory. He meets each customer and client with the aim of exceeding their expectations, making sure they walk away from the experience pleasantly surprised. He strives to ensure that Arcom’s customer support surpasses the competition’s to the same extent that their technological innovation does. A key factor in Christopher’s ability to meet client needs is his skill as a listener. Christopher makes a point to gather as much information from the client as possible in order to suit their needs. Furthermore, he views listening to the client as a learning process, which helps Arcom tailor their offerings to be as relevant and effective as possible. Earning a customer’s loyalty takes a long time and a lot of effort – and Christopher Graham is in it for the long haul with each one.
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