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Loree Eppert is a seasoned professional with extensive experience in technical support and customer service. Currently serving as a Senior Engineer, Technical Support at Archer Integrated Risk Management since April 2011, Loree Eppert excels in providing exceptional front-end non-technical support to internal and external customers, managing projects within the Support department, and maintaining client profiles in Salesforce. Previous experience includes a role as a Teller/Customer Service Representative at H & R Block Bank, prior to a corporate layoff. Loree Eppert has a background in ensuring client loyalty, meeting deadlines, and assisting clients with the functionality of the Archer application. Education was completed at Anthem Institute-Parsippany.