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Bill Burdzel has extensive experience in technical support and engineering, having held multiple roles at RSA Security since 2000, including Consultant Technical Support Engineer and Principal Technical Support Engineer within the Technical Assurance Team. Additionally, Bill Burdzel has been a Senior Principal Engineer at Archer Integrated Risk Management and has worked as a Principal Support Engineer at EMC. Bill Burdzel's educational background includes a Certificate in Unix System Administration and C/C++ Programming from Worcester Polytechnic Institute and an Associate's Degree in Business Administration from Nichols College.