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Amir Chaudhary is a seasoned technology professional with extensive experience in technical support and engineering roles across various companies. Currently serving as a Senior Technical Engineer at Archer Integrated Risk Management, Amir specializes in managing Windows platforms and web servers while collaborating globally to enhance team performance. Previous roles include Senior Technical Support Engineer positions at Whispir and Medallia, where Amir successfully handled escalations and supported complex product issues. Amir began a career in technical support at Dell, providing remote troubleshooting, and holds a Master's degree in Information Technology from UNSW, along with a Diploma in Information Technology Networking and a Bachelor's degree in Computer Science and Engineering.