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Cosmin Cazan is an experienced professional with a background in customer service and operations management. Currently serving as an EMEA Scheduler at ARCHE Advisors since September 2022, Cosmin previously held the position of Operations Coordinator at Intertek from February 2019 to August 2022. Cosmin's career commenced at Orange, where roles included Retention Specialist and Customer Care Representative, emphasizing customer experience, sales opportunities, and problem resolution. Additional experience includes working as an Account Manager at BITTNET Systems SA and various hospitality roles in the USA, where customer satisfaction and service management were paramount. Cosmin holds a Master's degree in Banking and Financial Markets and a Bachelor's degree in Finance and Banking from Universitatea „Alexandru Ioan Cuza” din Iași.