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Richard Quach is an accomplished IT professional with extensive experience in application and endpoint management, providing support to end-users across various organizations. Currently serving as an Application and Endpoint Analyst at ARC Resources Ltd. since June 2016, Richard specializes in application creation and deployment using App-V 5.0 and MSIX technologies alongside Microsoft Endpoint Configuration Manager. Previous roles include Helpdesk Analyst at ARC Resources Ltd., Desktop Services Analyst at Enbridge, and Junior Database Administrator at Legacy Oil + Gas Inc., where Richard demonstrated a strong ability to manage service desk inquiries and support executive-level users. Educational qualifications include a degree in Database Administration from the Southern Alberta Institute of Technology and studies at the University of Calgary.