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Edisonne Hope Izabayo is a skilled professional in Information Technology with extensive experience in systems management and customer support. Currently serving as Systems Lead at ARC Power since December 2019, Edisonne has overseen team operations, project management, and data accuracy, utilizing tools such as ASANA and QGIS. Prior roles include Systems Officer and Systems Assistant at ARC Power, where responsibilities encompassed meter management, demand management, inventory maintenance, and customer support. Additional experience includes a position as Customer Service Operator at JUMIA SHOPPING and an internship at Prime Life Insurance, focusing on programming support. Edisonne holds a Bachelor's degree in Information Technology from the University of Kigali and an Advanced Diploma in Information Systems and Leadership from Akilah Institute.