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Mauricio A. is an experienced IT professional with a strong background in technical support, network infrastructure, and system administration. Currently serving as an IT Support Specialist at Athens Services since May 2017, Mauricio A. manages technical support for computer systems, server systems, and network infrastructure across multiple remote locations. Previous experience includes roles as an IT Technician/System Administrator at J&M Products, Inc. and a Computer Technician at Avnet Integrated, where responsibilities included administering various Windows Server environments, managing Active Directory, and performing maintenance and repairs on desktop and laptop computers. Mauricio A. holds an Associate of Science in Information Technology (partial) from West Los Angeles College, a Computer IT Technician Certificate from Los Angeles Trade Technical College, and a Computer Repair Technician Certificate from West Valley Occupational Center, along with a high school diploma from Instituto Nacional General e Ingeniero Jaime Abdul Gutiérrez.