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Jennifer Cilloniz has over 23 years of work experience in the waste management industry. Jennifer started their career at Republic Services in 1998 as a Major Account Retention Representative and worked there until 2005. In 2007, they joined Athens Services as a Zero Waste Manager and consistently worked their way up with various roles, including Zero Waste and Organics Manager and Director of Program Compliance and Outreach. Jennifer is currently serving as the Director of Program Compliance and Outreach at Athens Services.

Jennifer Cilloniz earned a Bachelor of Business Administration (BBA) degree from the University of Phoenix between 2005 and 2007. Jennifer also holds additional certifications, including the SWANA Certified Manager of Zero Waste from The Solid Waste Association of North America (SWANA) obtained in July 2021 and the True Zero Waste Advisor Certificate from Green Business Certification, Inc. However, the specific month and year of obtaining the True Zero Waste Advisor Certificate are not mentioned.