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Shogo Serra has had work experience at three different companies. In 2016, they worked at Philcom Corporation as a PHP Backend Developer, where they built a PHP-based website and integrated it with a Fingerprint Bio-metric device using MSSQL as the database. From 2017 to 2020, they worked at Third Pillar Business Applications, Inc. as a Technical Consultant. In 2020, they joined Aquient as a Salesforce Platform Developer and was later promoted to Senior Salesforce Platform Developer.

Shogo Serra completed their Bachelor's degree in Computer Science - Computer Networking from Asia Pacific College. Shogo attended the college from 2013 to 2017. In addition to their degree, Shogo also obtained several certifications including Salesforce Certified JavaScript Developer I from Salesforce in July 2021, Salesforce Certified Platform Developer I from Salesforce in October 2019, and MTA: Security Fundamentals from Microsoft in November 2016.