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Melissa Sharples is a seasoned professional with extensive experience in client success management, program management, and account management within the creative and digital marketing sectors. As a Senior Client Success Manager at Aquent since 1997, Melissa maintains and expands relationships with top clients while collaborating with recruiting and talent care teams to enhance client service. Previous roles at Aquent include Program Manager, QA Tester & Database Support, Senior Account Manager & Agent, and General Manager in Melbourne, Australia. Additionally, Melissa has a background in field service and account management at The Timberland Company. An alumnus of the University of New Hampshire, Melissa holds a BA in Communication.