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Reinaldo Ferro is an experienced IT professional with a strong background in system administration and technical support. Currently serving as a Group IT System Administrator and IT Service Desk Analyst at Aquafil Group since September 2016, Reinaldo has previously held roles such as Senior Technical Support Analyst at Empresário Cobrança e Serviços, IT Infrastructure Analyst at W21 Mercurion, and System Administrator at Mediacontech SpA. Reinaldo's expertise includes managing server environments, Active Directory, and hardware support across various companies including Pirelli, Atos Origin, HP, and UOL. Reinaldo holds a degree from Universidade Paulista earned between 2010 and 2012.