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Jennifer Frank is an experienced Customer Service Manager at Riverchase Dermatology since April 2014, specializing in patient experience, trend identification, policy implementation, and staff training focused on customer service. Previously, Jennifer served as a Customer Service Representative at Gulf To Bay Anesthesiology from 2012 to 2014, where responsibilities included facilitating the transition of patient services to an external partner and developing cost-reduction systems. Jennifer also worked as a Practice Manager at The Center for Holistic Medicine from 2010 to 2012, overseeing business development, client relationship management, and financial reporting. Additionally, Jennifer began a career in healthcare as a Physical Therapy Assistant at Corrective Chiropractic Center from 2000 to 2010. Jennifer holds a degree from CX University and attended Schaumburg Christian and Wauconda High School.