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Onil Iskandar is a seasoned professional with over 14 years of experience as a Senior Business Manager at AQ Services International, specializing in designing and customizing mystery shopping questionnaires to enhance service standards for various prominent brands across multiple industries, including hospitality, retail, and automotive. Currently serving as the Head of Project Management at Creating Winners since January 2020, Onil's career also includes roles as an Education Counselor at The Princeton Review Kuala Lumpur, a Customer Support representative at TM Net Sdn. Bhd., and a Travel Advisor at Maze Travel & Tours Sdn. Bhd. Educational qualifications include a degree in Manufacturing Engineering and Commerce from the University of Birmingham, A Levels from The Merchiston Castle School, and SPM from Maktab Rendah Sains Mara Taiping.