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Michelle Mitchell has a strong background in software development, technical support, and leadership roles. Michelle started their career as a Software Tester and Computer Hardware Installer at Catalyst International Inc., and later continued as a Programmer Analyst at GE/Marquette Medical Systems. Michelle then joined Catalyst International, Inc. as a Technical Lead and progressed to become a Lead Systems Analyst. Michelle further expanded their expertise as a Principal Customer Solutions Engineer, Principal Software Developer, and Senior Support Analyst at Aptean following the merger of Catalyst International with CDC Software. Michelle also served as an Officer in the US Army Reserves for nine years, specializing in Reception, Training, and Logistics Battalions.

Michelle Mitchell attended Michigan Technological University from 1990 to 1995, where they obtained a Bachelor of Science degree in Electrical Engineering. Michelle then pursued further education at the University of Wisconsin-Milwaukee from 2001 to 2004, specializing in Management of Information Systems and earning a Master of Science degree.