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Ferris Hall has a diverse work experience spanning over a decade.

Starting in 2009, they worked as a Broadband Technical Assistant at BSkyB, where they assisted customers with troubleshooting and resolving broadband issues.

In 2010, Ferris joined CDS, a Hewlett Packard Enterprise company, as a Technical Remote Specialist II, providing desktop support in a M.O.D environment.

From 2012 to 2013, they worked as a Computer Systems Technician at the University of Bath, handling IT help desk tasks for staff and students, resolving hardware and software issues across multiple operating systems.

In 2014, Ferris transitioned to an IT Supporter role at the University of Bath, primarily working with staff and academics on PC and software support, including project assistance and automation using PowerShell.

In 2016, Ferris joined ForgeRock as an Associate Systems Support Engineer, managing internal IT systems support, help desk activities, and assisting with infrastructure projects. They later became an Infrastructure Systems Engineer, supporting and improving the internal Linux IT infrastructure and systems till 2018.

Following that, Ferris worked at Claranet from 2018 to 2020 as a Site Reliability Engineer (Google), focusing on Google services and technologies.

Currently, since 2020, Ferris is employed at Appsbroker. They initially worked as a Platform Engineer, designing and deploying infrastructure for various projects. In 2021, they transitioned to a Senior Platform Engineer role, where they provided mentoring and delivered Google Cloud Platform (GCP) training to clients. Additionally, they led technical project teams and facilitated the technical certification and personal development initiatives within the company. In 2023, they became a Google Authorised Trainer at Appsbroker.

Throughout their work experience, Ferris has gained expertise in various areas, including cloud platforms, infrastructure deployment, technical support, and mentoring.

Ferris Hall's education history begins in 2008, where they attended Norton Radstock College and earned a Level 3 Advanced Diploma in ICT Systems Support. After their time at Norton Radstock College, no additional information regarding their field of study is provided.

In terms of additional certifications, Ferris Hall obtained multiple certifications from various institutions. They obtained an ITIL Foundation certification from AXELOS Global Best Practice in September 2015. In August 2013, they received the Apple OSX Support Essentials 10.8 certification from Apple.

Ferris Hall obtained several certifications related to Linux systems. They completed the Linux Academy Red Hat Certified Systems Administrator Prep Course from LinuxAcademy.com in September 2017. In November 2017, they acquired the Linux System Administrator/Engineer - Mid Level (Red Hat Enterprise Linux) Learning Path certification from Linux Academy. Additionally, in December 2016, they earned the LPI Linux Essentials certification from Linux Academy.

Ferris Hall also received certifications from Google. In November 2019, they attained the Professional Cloud Architect and Associate Cloud Engineer certifications. In January 2022, they became an Authorized Trainer for Google. They also recently acquired the Professional Cloud DevOps Engineer certification from Google in December 2022.

Other certifications obtained by Ferris Hall include the ForgeRock Access Management Core Skills certification from ForgeRock in June 2018, and the Certified Meraki Network Operators (CMNO) certification from Cisco Meraki in June 2017.