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Sheila Brown has a rich professional background in customer support, starting from their time as a Team Lead at MediConnect Record Retrieval to their current role as VP, Customer Support at Applied Systems. With experience in various companies such as Bed Bath & Beyond and Chewy, Sheila has consistently driven initiatives to enhance the customer experience while focusing on operational excellence. Throughout their career, Sheila has demonstrated strong leadership skills, strategic planning abilities, and a dedication to fostering positive workplace environments conducive to staff engagement and career advancements.