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Alexis Slama is an experienced professional currently serving as a Customer Success Manager at Applied Systems since July 2017, where responsibilities include managing a portfolio of 41 SaaS clients and conducting quarterly business reviews to foster trusted advisor relationships. Prior to this role, Alexis held various positions at EZLynx, including Technical Training Specialist and Support Specialist, focused on developing training materials and resolving customer issues. Earlier experience includes serving as a Debt Analyst at Credit Resolution Partners, where financial solutions were created for customers, and working in multiple roles at State Farm and Outback Steakhouse, emphasizing customer service and training. Alexis holds an educational background from Columbus State Community College.