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Malachi Corliss is an experienced IT service manager currently leading a team at Applied Innovation since November 2019, focusing on break-fix troubleshooting and process development to enhance customer experience and profitability. Prior to this role, Malachi worked with MCPc as a field technical specialist on a significant project to upgrade 15,000 devices at Spectrum Health. Additional experience includes serving as a sports photographer for Davenport University, a chapel and marketing coordinator at Camp Michawana Inc, and various positions in residential assistance and customer service. Malachi holds a Bachelor’s degree in Network Management and Design/Network Security from Davenport University, obtained in 2019.