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Joann Kaluza is an experienced professional with a robust background in business services and technology optimization, currently serving as a Business Services Specialist at Applied Innovation since December 2019. Prior to this role, Joann worked at Ricoh Americas Corporation for a decade, holding positions such as Print Technology Optimization Specialist and Management Services Analyst. Joann also contributed as a volunteer for Race for the Cure from 2011 to 2016. Previous experience includes roles as Integrated Account Manager at IKON Office Solutions, Manager at AT&T, and Network Operations at TCG, among others, showcasing a diverse career spanning over three decades in various managerial and operational capacities.