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Scott Brooks is an experienced IT support professional currently serving as an IT Support Analyst at Applied Composites since July 2021. Prior to this role, Scott worked as a Help Desk Technician at Lids for a brief period in early 2021, and as a Technician at MetroNet Inc. from September 2018 to January 2020. Scott's technical skills were refined during a long tenure at Frontier Communications, where responsibilities included service technician, fiber splicer, installer, and repair tech from 2005 to 2017. Additionally, Scott gained foundational experience in customer service as a Customer Service Representative at GEICO between 2000 and 2005. In 2020, Scott completed the Salesforce Pathfinder Training Program. Scott also took time off to support family needs as a full-time stay-at-home dad in 2018.