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Paul Binder started their work experience in 1996 at MBNA America Bank, where they worked as an Account Executive and Marketing specialist until 2005. In May 2006, they joined Appletree Answering Service/Stericycle Communication Solutions as the Director of Client Services. In October 2020, they were promoted to the role of VP of Client Services, where they currently oversee the Customer Care Team and has contributed to improving quality and reducing turnover.

Paul Binder attended DeSales University from 1992 to 1996, but no specific degree or field of study was mentioned.