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Shawn Ellen has a diverse work experience spanning multiple industries. Starting in 1994, Ellen worked as a Business Analyst at Epicor Software. Then, from 1997 to 1999, they served as an IT Manager at Boston Proper. In 1999, Ellen joined Cole Systems as a Director, where they generated significant revenue and grew the team to 43 employees. After that, they held roles as Product Manager at Escalate Retail and Technical Sales & Pre-Sales at JDA Software. In 2007, Ellen became an Operations Manager at Encore Events, successfully increasing sales and managing strategic events. From 2012 to 2017, they worked as the Director of Sales Operations & Marketing at Ability Commerce, overseeing brand development, operational processes, and marketing strategies. Currently, Ellen is working at Apple Insurance & Financial Services, first as the Director of Operations and then as the Chief Operations Officer from May 2022 onwards.

Shawn Ellen attended Concordia University, but the specific start and end years of their education, as well as their degree name and field of study, are not provided.