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Heidi K. has had a diverse range of work experiences. Heidi started their career as an Assistant Director of Alumni Affairs at George Mason University, where they coordinated and promoted various programs and events for alumni. Heidi then worked as an Assistant Director of Customer Service at Monumental Sports & Entertainment, organizing and executing customer service events for WNBA Washington Mystics and NBA Washington Wizards planholders. Heidi then moved on to Amtrak as a Senior Marketing Officer, where they were responsible for planning and executing sports and entertainment marketing strategies. Heidi later became the Director of Marketing at the Wolf Trap Foundation for the Performing Arts, where they promoted and publicized the foundation's arts and education programs. After that, they worked as the Director of Marketing - Capital One Hall at Official ASM Global, overseeing the branding, media, and marketing campaign for a new venue. Heidi also worked as a Brand Manager for Matchbox at Thompson Hospitality, ensuring brand consistency for multiple restaurant locations. Heidi'smost recent role was as a Marketing & Communications Consultant, providing expertise to various companies on a contract basis. Currently, they hold the position of Director of Marketing & Communications at Apple Federal Credit Union, where they manage the credit union's advertising, marketing, branding, and social media functions.

Heidi K. has a Bachelor of Science degree in Communications with a focus on Public Relations/Marketing from the University of Miami. In addition, they have obtained a Content Marketing Certification from the HubSpot Academy in May 2020.