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Tracy Phamthai's work experience includes:

- Currently working as a UX Researcher at Applause since November 2022.

- Previously worked as a Senior UX Researcher at Shogun from August 2021 to August 2022.

- Prior to that, worked as a UX Researcher at BrainPOP from January 2018 to August 2021.

- Had a role as a Business Manager at EdTec from June 2016 to November 2018, and as a Business Analyst at EdTec from November 2015 to June 2016.

- Started their career as a High School Mathematics Teacher at Teach For America from June 2013 to June 2015.

Tracy Phamthai holds a Master of Arts degree in Digital Media Design for Learning, which they obtained from New York University in 2018. Before that, they completed their Bachelor of Science degree in Business Administration and Management at the Haas School of Business, University of California, Berkeley in 2013.