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Jon Bolduc is an experienced technology leader currently serving as Vice President of Support at Appgate since January 2020. Prior to this role, Jon held the position of Director of Implementations and Customer Care at Cyxtera Technologies, where responsibility included overseeing the global datacenter implementation and support teams. Jon's background also includes significant roles in global support services at IBM and Verizon Enterprise Services, managing large teams and delivering services to federal and commercial clients. Earlier experiences include various technical and support positions at Lymba Corporation, The Planet, Boeing, Allegiance Telecom, IP Communications, and WebCE.com / Netvitality, showcasing a strong foundation in systems administration, incident management, and customer support.