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Michelle Hepper is a seasoned professional in business development and operations, currently serving as a Business Development Manager at Appello UK since September 2023. Previously, Michelle held the roles of Alarm Response Centre Operator and Business Development Manager (Supported Living) at Progress Lifeline from October 2022 to September 2023 and from July 2018 to June 2021, respectively. Additionally, Michelle worked as a Control Centre Team Leader during the same period at Progress Lifeline. Prior experience includes serving as a Meeting & Events Coordinator at Norton Grange Hotel & Spa from November 2017 to July 2018. Michelle is an alumnus of the University of Hull.