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Jeannie Keenan has a diverse background in customer service and operations, currently serving as an Emergency Call Handler at Appello UK since September 2022. Previous experience includes roles at NHS as a GP receptionist and as a 119 NHS Vaccination Call Agent at Workforce Staffing. Jeannie also worked at LOCATION SECURE LTD as a Covid Testing Site Marshall and has managed a pub as an Operator for Craft Union Pub Company, where responsibilities included business operations and staff management. Earlier roles include positions at JD Wetherspoon and First Wessex, where Jeannie excelled in customer service and coordination. Jeannie's career began at Sodexo as a waitress and barmaid, and academic foundation was laid at The Wavell School, Farnborough.