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Juan Mendez is a seasoned IT professional with extensive experience in service delivery and enterprise mobility solutions. Currently serving as the Service Delivery Team Lead for LATAM at Appdome, Juan has previously held notable positions such as Senior Enterprise Mobility Engineer at MORSCO and Senior Support Engineer for Intune at Microsoft. Expertise includes managing O365 administration, mobile device management, and providing technical support across various organizations. Juan's career highlights encompass significant roles at Microsoft and Trinity Industries, where responsibilities ranged from troubleshooting and process improvements to deploying enterprise infrastructure for cloud solutions. Educational background includes studies at The University of Texas at Arlington.