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Ethan DeLong has extensive experience in the technology and customer service sectors, currently serving as a Switch Technician and IT Assistant at Appalachian Wireless since June 2015. Responsibilities include troubleshooting, switch operations, and managing PC/Apple configurations. Previous roles include Retail Sales Associate at Appalachian Wireless, focusing on sales and phone troubleshooting, and a Level 2 Customer Service Representative at DIRECTV, specializing in technical support for DirecTV equipment. Earlier experience includes a seasonal Customer Service Representative position at Best Buy, assisting customers with device selection. Ethan DeLong holds an educational background from Big Sandy Community and Technical College, completing studies between 2009 and 2013.