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James Hay is an experienced professional who has worked in various roles in the workers compensation and personal injury sector. James currently holds the position of Director Medical and Rehabilitation Services at APM Group, where James leads a division of 1400 staff. Prior to this, James has held roles such as Executive Manager at IAG and Head of People Risk Claims Strategy at QBE Insurance. With a background in Occupational Therapy and a Master's in Business, James has a strong foundation in both the medical and business aspects of their field.