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Jelix Cruz is a seasoned professional with extensive experience in customer service and hospitality. Currently serving as a Life Planning Partner at Paramount Life & General Insurance Corporation since August 2021, Jelix also holds the position of Customer Service Assistant at APM Property Management Pte Ltd since September 2017. Previously, Jelix worked as a Senior Concierge at Knight Frank from November 2013 to September 2017, where responsibilities included providing exceptional hospitality and resolving customer inquiries. Jelix's career in the hospitality sector began as a Concierge at Mövenpick Heritage Hotel Sentosa Singapore from September 2011 to November 2013, focusing on guest relations. Jelix holds a Bachelor's Degree in Hotel and Restaurant Management from San Sebastian College - Recoletos de Manila, completed in 2010.