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Duc Tran is a Customer Success Specialist at Apkudo since February 2020, previously holding positions as Set Management Specialist and CS Support Specialist at Spinal Elements from May 2019 to January 2020. Duc's extensive experience at LG Electronics spans from January 2001 to September 2016, with roles including Customer Relations Manager, where Duc fostered relationships with North American telecommunication carriers and managed product quality issues, and Associate Program Manager, focusing on software testing and usability feedback. Duc also served as Customer Service and Product Liability Specialist, addressing escalated disputes and claims. Duc holds an Associate of Arts degree in Electrical, Electronic and Communications Engineering Technology/Technician from San Diego Mesa College.