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Emmanuel Janty has over a decade of experience in customer service and technical support, currently serving as a Manager of Customer Success and Support de deuxième niveau at Apimo since November 2018. Previously, Emmanuel worked at Fnac from July 2008 to October 2018 as a Vendeur, where skills in customer interaction and product knowledge were honed. Throughout this career journey, Emmanuel has developed a strong foundation in technical support and client relationship management.